About JE:

Are the JE pieces authentic?

We meticulously authenticate, clean, and certify each piece of jewelry prior to presenting it to our clients. Whether you seek timeless vintage treasures or distinctive contemporary pieces, you can trust in the unparalleled authenticity and excellence of every item we offer.

We have cultivated trusted relationships with esteemed vintage partners and verified auctioneers from whom we source our collection. Each piece is meticulously tested for solid gold quality and analyzed for gem authenticity. This ensures that our curated selection is filled with jewels we truly believe are indispensable.

10K vs 14K gold?

The difference between 10K and 14K gold lies in their purity. 10K gold contains 41.7% gold, while 14K gold contains 58.3% gold.

Both 10K and 14K gold are timeless choices that maintain their elegance and durability. Unlike plated or sterling silver, which can tarnish or wear off over time, solid gold in both 10K and 14K forms resists rust and corrosion, ensuring your jewelry retains its beauty and value for years to come.

How do I care for my jewelry?

Use a mild soap and warm water with a soft brush to clean. Avoid harsh chemicals.

Keep jewelry in a soft cloth pouch or lined jewelry box to prevent scratches.

Shipping + Delivery:

How long does it take to get my order?

At this time we only offer domestic shipping. Processing can take up to 3 business days and shipping 3-5 days. Due to global supply chain challenges, shipping times could be longer than usual.

What shipping methods do you offer?

We use all major carriers and offer free shipping on ALL orders.

Returns/Refunds:

Do you offer returns or refunds?

Unfortunately, we do not offer refunds or exchanges.

Payments + Safety:

Is my payment data safe with you?

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

What forms of payment do you accept?

We accept payments from major credit card companies like Visa, Mastercard, and American Express.